Terms of service

Every bed is handcrafted to order in solid ash wood. Because each one is made by hand from natural wood, the grain, colour and tone of yours will vary from the photos and renders on this site, and colours can look different on screen.

Dimensions and specifications are listed on each bed's page.

Prices are in UAE dirhams (AED) and include complimentary delivery and assembly within the UAE. You pay the full price when you order, and the price that applies is the one shown at checkout.

Payments are processed securely by Stripe. We never see or store your full card number.

We work to keep prices and descriptions accurate. If we find a mistake in the price of a bed you've ordered, we'll contact you, and you can either go ahead at the correct price or cancel for a full refund.

Because each bed is made to order, we can accommodate customisation requests, such as adjusted dimensions. Please write to us before ordering. We'll confirm what's possible, and any additional charge, before we begin.

Please allow approximately 6–⁠12 weeks for production. Lead times can vary with order volume, customisation and our production schedule, so delivery dates are estimates. If you'd like updates on your bed's progress, just ask.

We deliver within the UAE only. Delivery and assembly are complimentary, and we share tracking information with you.

Your bed is made to order with custom dimensions, so we're unable to accept returns or exchanges, or to give refunds for a change of mind. Our refund policy explains cancellations shortly after ordering and what to do if your bed arrives damaged or with a defect.

Our beds are designed for children who can safely get in and out of bed on their own. We recommend them from 18 months, or once your child is developmentally ready for a floor bed. Use a mattress of the size your bed was made for.

The photos, text and designs on this site belong to SignaturedWood. Please don't copy or use them without our permission.

Nothing in these terms limits your rights under UAE law, or our responsibility where the law doesn't allow it to be limited. Otherwise, our total liability for an order is limited to the amount you paid for it, and we aren't responsible for delays or losses caused by events outside our reasonable control.

We may update these terms from time to time. The terms on this page when you place an order apply to that order.

These terms are governed by the laws of the United Arab Emirates.

Write to us at hello@signaturedwood.com. How we handle your information is set out in our privacy policy.